What is After Cloud?
After Cloud is a multi award winning brand that creates apps for social good.
The After Cloud platform (desktop or mobile) enables an individual to create a chronological representation of their life story, using multimedia content (images, text, audio and video), which can be added at pivotal moments throughout life.
Journals is a mobile app that supports looked after children and educators.
Moments is a mobile app that assists individuals to capture moments with multimedia content and then share those moments privately and securely, both now and in the future in a closed group setting.
Our passion is to ensure that your own journey, thoughts, milestones, important information and rich family history is never lost or forgotten and is retained for future generations. More importantly, After Cloud provides you with a safe personal space to express your thoughts and wishes in whatever manner you choose.
I was introduced to After Cloud by another organisation, is this correct?
Yes, we work with carefully selected partners and trusted organisations, who offer After Cloud as part of their portfolio of products and services.
Is my account and data safe and secure?
Absolutely, we take the security and privacy of your data very seriously. We use Amazon Web Services as our hosting platform and have military grade security. All of your data is protected in transit and at rest with 256-bit AES encryption and 2048-bit certificates. After Cloud is also registered with the Information Commissioners Office and we are fully GDPR compliant, which means we abide by strict governing rules for data handling, protecting, and enabling users to manage their own data. Your information in After Cloud is completely private. This means that we only share your data with the individuals you have personally selected to share information with in app. After Cloud also produces an interactive public facing webpage and unique QR code, as the output of a published Timeline.
Who has access to my personal information?
Your privacy and personal information is of our utmost importance. No one in the After Cloud team has access to your sensitive personal information, and we can only obtain the relevant data necessary to assist you to sign in to After Cloud.
How do I sign up?
We have made the sign up process very simple and easy to follow, simply click on one of the related links and we will guide you through the process or you can sign up here.
How do I cancel my payment?
We have given everyone the option to have a free 14 day account before deciding to sign up but if you do decide to cancel post sign up, you can email our support team who will be able to assist you. You can also upgrade and downgrade in app.
How do I send feedback?
There are various ways to send us feedback. Firstly, you'll receive a short survey just a couple of weeks following your initial registration, where you can give us your feedback. We also have a Facebook page, where there is a growing community of like minded individuals, which you can access here - Facebook or via our social media links below. We also plan to have a live chat facility and related community groups, as well as a live Q&A for those who use the platform.
What happens to my data when I die?
In the event of your death, your content will continue to be available indefinitely to anyone you have shared information with.
If you have a keep safe (paid for upgrade), all your information will be sent to your nominated next of kin or trusted third party upon the notification of your death. Within Moments and Journals, your nominated 'companion' will be able to publish your moments on your behalf.
What is After Cloud Heritage and Concours?
As a company, we also provide solutions to businesses who operate in the heritage and visitor economy space. As an example, we are the technology company behind the 'Monument to Imagination' statue of Dame Agatha Christie DBE, which celebrates her life story and the recent digital exhibition for The Olympics at Henley, as well as others.
More recently, we have partnered with established Classic Car membership clubs, including Aston Martin, MG, Porsche and various others, so you know you are in safe hands.